PRIVACY POLICY

Last updated: May 29, 2026

This Privacy Policy for Industrial Instruments and Supplies (“we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your personal information when you use our website, request information, submit a form, request a quote, contact us, or otherwise interact with our services.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our website or services.

SUMMARY OF KEY POINTS

What personal information do we collect? We collect personal information you voluntarily provide to us, including your name, company name, phone number, email address, and any information submitted through our website forms.

Do we collect sensitive personal information? We do not knowingly collect or process sensitive personal information.

Do we use analytics and advertising tools? Yes. We use Google Analytics and may use Google advertising-related tools to understand website traffic, visitor behavior, approximate location, advertising performance, and related website activity.

Do we sell personal information? We do not sell personal information.

Do we sell internationally? Yes. Industrial Instruments and Supplies serves customers in the United States and internationally. Your information may be processed in the United States and other countries where our vendors or service providers operate.

Do we collect information from minors? Our website and services are not directed to individuals under 18, and we do not knowingly collect information from individuals under 18.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. DO WE COLLECT INFORMATION FROM MINORS?

8. WHAT ARE YOUR PRIVACY RIGHTS?

9. CONTROLS FOR DO-NOT-TRACK FEATURES

10. DO WE MAKE UPDATES TO THIS NOTICE?

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us, request a quote, submit a website form, contact us, or otherwise interact with our website or services.

The personal information we collect may include:

• Name
• Company name
• Phone number
• Email address
• Information submitted through website forms or quote requests

All personal information that you provide to us must be true, complete, and accurate, and you should notify us of any changes to such personal information.

Sensitive Information. We do not knowingly process sensitive personal information, such as racial or ethnic origin, religious beliefs, health information, precise biometric data, or similar sensitive categories.

Information automatically collected

In Short: Some information, such as your IP address, browser, device characteristics, usage activity, and approximate location, is collected automatically when you visit our website.

We automatically collect certain information when you visit, use, or navigate our website. This information does not directly reveal your specific identity, but it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, approximate location, country, information about how and when you use our website, and other technical information.

We use Google Analytics and related Google services to collect and evaluate website traffic, visitor behavior, referral sources, approximate geographic location, advertising activity, conversion activity, and website performance. This information is used for analytics, reporting, advertising measurement, marketing optimization, and website improvement.

Like many businesses, we also collect information through cookies, pixels, web beacons, tags, scripts, and similar technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our services, respond to inquiries, communicate with you, analyze website performance, conduct advertising and marketing activities, prevent fraud, and comply with law.

We may process your personal information for a variety of reasons, including:

• To respond to inquiries, quote requests, and contact form submissions
• To communicate with you about products, services, sourcing requests, orders, or business needs
• To provide customer support
• To process business communications and supplier/customer requests
• To improve our website, products, services, and customer experience
• To analyze website traffic, website usage, and visitor behavior
• To understand approximate geographic location trends and customer interest areas
• To measure and improve advertising and marketing performance
• To deliver, optimize, or measure online advertising
• To protect our website and business from fraud, misuse, security threats, or unauthorized activity
• To comply with applicable legal, tax, accounting, regulatory, or business obligations

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and with certain third-party service providers that help us operate our website and business.

We may share your personal information with:

• Website hosting and technology providers
• Analytics providers, including Google Analytics
• Advertising and marketing service providers, including Google advertising-related services
• Customer communication, form, or email service providers
• Business operations vendors and service providers
• Professional advisors, such as legal, accounting, or compliance advisors
• Governmental, legal, or regulatory authorities when required by law

We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of business assets, financing, acquisition, reorganization, or similar business transaction.

We do not sell your personal information.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store information.

We may use cookies, pixels, web beacons, tags, scripts, and similar tracking technologies to gather information when you interact with our website. These technologies may help us maintain website functionality, improve security, prevent crashes, fix bugs, save preferences, analyze traffic, and improve the user experience.

We also permit third parties and service providers to use online tracking technologies on our website for analytics and advertising, including Google Analytics and Google advertising-related services. These tools may help us understand website traffic, visitor behavior, approximate geographic location, advertising performance, conversions, and interactions with our website.

Google and its partners may use cookies or similar technologies to serve advertisements based on prior visits to our website and/or other websites. These technologies may also be used to measure the effectiveness of advertising campaigns and understand how visitors interact with our website after viewing or clicking advertisements.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect how our website functions.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Industrial Instruments and Supplies is located in the United States and serves customers throughout the United States and internationally. If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and in other countries where our service providers, analytics providers, advertising partners, or technology vendors operate.

By using our website or submitting information to us, you acknowledge that your information may be transferred internationally.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law, including tax, accounting, recordkeeping, legal, or business requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it and isolate it from further processing until deletion is possible.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect, solicit, or market to individuals under 18. If we learn that personal information from a person under 18 has been collected, we will take reasonable steps to delete such information from our records. If you become aware of any information we may have collected from a person under 18, please contact us at chris@iisusa.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state, country, or jurisdiction, you may have certain rights regarding your personal information.

Depending on applicable law, you may have the right to:

• Request access to the personal information we collect about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information
• Withdraw consent where we rely on consent to process information
• Object to or restrict certain processing activities where applicable
• Request additional information about how we process or share personal information

To exercise your privacy rights, please contact us at chris@iisusa.com. We will review and respond to requests in accordance with applicable privacy laws.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have information about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As a result, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we may update this Privacy Policy as necessary to stay compliant with relevant laws and reflect changes to our practices.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this Privacy Policy, you may contact us at:

Industrial Instruments and Supplies
PO Box 256
865 Cherry Lane
Wycombe, PA 18980
United States

Phone: 215-396-0822
Email: chris@iisusa.com

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, state, or jurisdiction, you may have the right to request access to the personal information we collect from you, request details about how we process it, correct inaccuracies, delete your personal information, or withdraw consent to our processing of your personal information.

To request to review, update, or delete your personal information, please contact us at: chris@iisusa.com.